Benefits of a Chatbot Pilot Program – White Paper
How a chatbot pilot approach can help manage scope and costsDuring the pandemic, the public sector had to adapt almost instantly to provide citizens with virtual access to services. As…
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Practical Uses For AI In the Public Sector – White Paper
How Artificial Intelligence tools can support digital transformation in the public sectorDigital transformation projects are accelerating. Many are adopting Artificial Intelligence (AI) tools to increase operational efficiencies and improve user experience.…
What is Digital Transformation? – White Paper
Great companies embrace change even during times of disruptionDigital transformation is a strategy that companies use not just to solve immediate problems, but to achieve holistic, long-term business…
Managing Opioid Issues – White Paper
How technology can combat the increase in opioid use during the pandemicMany people turn to substances in times of stress, and stats show that forced social isolation, anxiety, depression, and loss…
Connecting the Dots on Opioids
How technology can bridge the gaps in opioid response during the pandemicCovid-19 may dominate the headlines, but the opioid epidemic is also taking lives, and help is needed. Anxiety caused by…
Creative Solutions For Substance Use Management
How the National Conference on State Legislatures helps states with behavioral health issuesOur behavioral health, which encompasses the emotions, behaviors, and biology of mental well-being, is the foundation of who we are.…
Digital Transformation Series: How To Improve Transparency
Transparency is fundamental to organizational changeTransparency is becoming increasingly important for government agencies in response to internal and external pressure to measure effectiveness and efficiency.…
Digital Transformation Series: Making Sense of Digital Transformation
What does it mean? And how does it work for the public sector?The term “digital transformation” is one that is used, and misused, a lot these days as a response to dynamic…
Modernizing Portals and Data with AI
How artificial intelligence can "humanize" government resource portals and dataAs we adjust to life after the recent Covid-19 outbreak, we're taking stock of what has changed. How we interact…
From Covid to Coordination
How states can reform operations for a better post-Covid worldAs most of us are aware, the Covid-19 pandemic is having a huge social, economical, political, and psychological impact. The…