March 2023 AI Newsletter
Our AI Lab's roundup of the latest articles and news relating to artificial intelligence for online services in the public sector
Digital Government
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Innovating Through Experience
Iain Kerr and Jason Frasca on how to create the new by experimenting with the old
Doing the Right Thing Well
Kristen Cox on how the Theory of Constraints can make government agencies more effective
September 2022 AI Newsletter
Our AI Lab's roundup of the latest articles and news relating to artificial intelligence and online services in the public sector
Life-and-Death Design Tips
Author Katie Swindler on how digital designers can de-escalate stress and reduce bias online
Public Interest Technology to the Rescue
Tara McGuinness and Hana Schank on how government can improve design and delivery of online services
Evolutionary Leadership, Explained
Michael Sahota on how leaders can shift to a people-centric mindset
June 2022 AI Newsletter
Our AI Lab's roundup of the latest articles and news relating to artificial intelligence and online services in the public sector
Improving Government Services
San Francisco’s new chief digital services officer, Cyd Harrell, on the benefits of user research and civic tech