Key Steps to a Chatbot Pilot Program
How to support audiences who prefer conversational interfaces for accessing content
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Updating Legacy Systems with Modular Procurement
It's time for government to renovate the Winchester Mystery House
Four Cs for Flawless Agile Business Requirements
Don't let the high pressure of a project hinder your ability to craft perfect business requirements
Why We Need a Customer-Centric Revolution
How the public sector can increase citizen satisfaction online
Proposing a Smarter Approach to Government Service Delivery
How intuitive online tools can foster the relationship between government and its people
How California Health and Human Services is Changing the Way Government Does Business
An agile process pioneered by 18F cuts the time and cost associated with conventional RFPs