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Improving Process With Open-Source Technologies
How to reduce friction and increase efficiency with best practices from the community
Beyond Genericized UX
How to avoid McDonaldization of UX, or oversimplification of the design process
Public Sector Grocery Pal
How Iowa's DOE developed a mobile app to simplify creditable food shopping
What Civic Service Taught Me About Design
How a human-centered approach makes a difference for citizens
UX Playbook Part 2
How we organize content and define site structure with card sorting and tree testing
UX Playbook Part 1
How we identify project goals and user needs with heuristics, interviews, and surveys
PM Chat 1: Alison Schestopol, Sarah Crossman, and Hellen Fitzpatrick
Incorporating design and UX into agile project management